- How do I navigate in Self-Service?
Click here to view a pdf document with navigation information.
- How do I give another person proxy access to Self-Service?
Click here for instructions on how to give another person proxy access to your financial aid information.
- Why can’t I see my Financial Aid Award Letter?
Check your missing documents to make sure all of your documents are submitted. If they are, check your “My Awards” to make sure that you’ve accepted/declined all of your awards. If you have done both, contact our office at finaid@southwestern.edu, 512-863-1259, or visit our office.
- What does it mean when the system indicates there are missing documents?
If the system is indicating that you have missing documents, you can visit the “My Documents” link under “Financial Aid Counseling” for information on those documents. You will only be able to see your Financial Aid Award Letter after all documents are submitted.
- How do I accept/decline my loans?
From the Self-Service Financial Aid home screen, click on “Financial Aid” in the top left corner of the screen. Click on “My Awards.” Scroll down and click each award to accept, decline, or change the amount. All changes to the award will be reviewed by our office. You will be notified of the result via email.
- What happens after a new loan request or loan change is submitted?
You will receive an email from the Financial Aid Office once the request is processed. Email loans@southwestern.edu with any questions.
- How do I submit information about an outside scholarship that I received?
From the Self-Service Financial Aid home screen, click on “Financial Aid” in the top left corner of the screen. Then click on “Report/View Outside Awards.” The submission will be reviewed by our office. You will be notified of the results of the review via your SU email.
- What happens after I submit an outside scholarship request?
You will receive a new aid award letter notification if the award was added. If there is an issue with your request, we will send an email to your SU email address.
Led by dedicated faculty, top-notch career services, and a vibrant campus community, Southwestern University has again earned recognition as one of the top institutions in the country.
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Led by dedicated faculty, top-notch career services, and a vibrant campus community, Southwestern University has again earned recognition as one of the top institutions in the country.
more information
Professor of Communication Studies Bob Bednar led five students deep into the Houston Methodist Hospital system to analyze organizational communication at one of the nation’s leading healthcare systems.
more information
As perspectives surrounding higher education shift, Southwestern University is doubling down on the impact and value of a liberal arts education.
more information
Since the launch of the Thrive campaign in 2018, the Southwestern community has donated over $160 million to elevate student success, enhance academic excellence, and transform the campus.
more information
In the true spirit of Paideia, physics and computer science students put their heads together to complete two different research objectives.
more information
Learn more about the legacy of Southwestern University’s first female registrar through a series of letters between Pearl Alma Neas, Lyndon Baines Johnson, and Lady Bird Johnson.
more information
Nationwide education services company honors Southwestern University as a 2025 “Best Value College.”
more information
SU recognized as one of the top student-centered undergraduate universities in the nation, anchored by strong career development, business, and education programs.
more information
Incoming students and families had their first chance to experience life at Southwestern during Sprog orientation sessions this summer.
more information
A pair of first-year biochemistry majors designed their own experiment aimed at increasing certain chemical compounds produced by spinach plants using different types of fertilizers.
more information
Led by dedicated faculty, top-notch career services, and a vibrant campus community, Southwestern University has again earned recognition as one of the top institutions in the country.
more information
Professor of Communication Studies Bob Bednar led five students deep into the Houston Methodist Hospital system to analyze organizational communication at one of the nation’s leading healthcare systems.
more information
As perspectives surrounding higher education shift, Southwestern University is doubling down on the impact and value of a liberal arts education.
more information
Since the launch of the Thrive campaign in 2018, the Southwestern community has donated over $160 million to elevate student success, enhance academic excellence, and transform the campus.
more information
In the true spirit of Paideia, physics and computer science students put their heads together to complete two different research objectives.
more information
Nationwide education services company honors Southwestern University as a 2025 “Best Value College.”
more information
SU recognized as one of the top student-centered undergraduate universities in the nation, anchored by strong career development, business, and education programs.
more information
Incoming students and families had their first chance to experience life at Southwestern during Sprog orientation sessions this summer.
more information
A pair of first-year biochemistry majors designed their own experiment aimed at increasing certain chemical compounds produced by spinach plants using different types of fertilizers.
more information
Trustee Brent Austin has encouraged the Southwestern community to match his $500,000 gift and push the University closer to reaching its fundraising goal for the new facility.
more information
Led by dedicated faculty, top-notch career services, and a vibrant campus community, Southwestern University has again earned recognition as one of the top institutions in the country.
more information
Professor of Communication Studies Bob Bednar led five students deep into the Houston Methodist Hospital system to analyze organizational communication at one of the nation’s leading healthcare systems.
more information
As perspectives surrounding higher education shift, Southwestern University is doubling down on the impact and value of a liberal arts education.
more information
Since the launch of the Thrive campaign in 2018, the Southwestern community has donated over $160 million to elevate student success, enhance academic excellence, and transform the campus.
more information
In the true spirit of Paideia, physics and computer science students put their heads together to complete two different research objectives.
more information
Learn more about the legacy of Southwestern University’s first female registrar through a series of letters between Pearl Alma Neas, Lyndon Baines Johnson, and Lady Bird Johnson.
more information
Nationwide education services company honors Southwestern University as a 2025 “Best Value College.”
more information
SU recognized as one of the top student-centered undergraduate universities in the nation, anchored by strong career development, business, and education programs.
more information
Incoming students and families had their first chance to experience life at Southwestern during Sprog orientation sessions this summer.
more information
A pair of first-year biochemistry majors designed their own experiment aimed at increasing certain chemical compounds produced by spinach plants using different types of fertilizers.
more information
Led by dedicated faculty, top-notch career services, and a vibrant campus community, Southwestern University has again earned recognition as one of the top institutions in the country.
more information
Professor of Communication Studies Bob Bednar led five students deep into the Houston Methodist Hospital system to analyze organizational communication at one of the nation’s leading healthcare systems.
more information
As perspectives surrounding higher education shift, Southwestern University is doubling down on the impact and value of a liberal arts education.
more information
Since the launch of the Thrive campaign in 2018, the Southwestern community has donated over $160 million to elevate student success, enhance academic excellence, and transform the campus.
more information
In the true spirit of Paideia, physics and computer science students put their heads together to complete two different research objectives.
more information
Learn more about the legacy of Southwestern University’s first female registrar through a series of letters between Pearl Alma Neas, Lyndon Baines Johnson, and Lady Bird Johnson.
more information
Nationwide education services company honors Southwestern University as a 2025 “Best Value College.”
more information
SU recognized as one of the top student-centered undergraduate universities in the nation, anchored by strong career development, business, and education programs.
more information
Trustee Brent Austin has encouraged the Southwestern community to match his $500,000 gift and push the University closer to reaching its fundraising goal for the new facility.
more information
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