Human Resources Staff

Who Do I Contact in HR For...

Although any Human Resources employee can assist you when you call or come by, we’ve put together this brief list of who to contact for specific items. Please keep this list handy and refer to it when you have a question. Thanks! The HR Staff.

Jennifer Charles
Associate Vice President for Human Resources
jcharles@southwestern.edu
(512) 863-1441

Primary Focus: HR Leadership, Faculty FMLA, Policy & Compliance

  • HR Programs & Initiatives: Direct programmatic work and strategy, rollout, and execution of all university-wide HR programs and operational workflows
  • Policy & Legal Compliance: HR policy development/interpretation, labor & employment law compliance, and legal counsel coordination

  • Employee Relations: Complex workplace issues and dispute resolution

  • Human Resources & Compensation Oversight: High-level immgration/visa concerns, compensation strategy, and addresses all HR related concerns

  • Training & Professional Development: Manages training programs, professional development opportunities, and inquiries or concerns regarding the STEER Employee Professional program

Angi Bustamante
Assistant Director of Benefits
bustamana@southwestern.edu
(512) 863-1447

Primary Focus: Health & Welfare Benefits, Retirement Planning, Faculty& Staff FMLA, Wellness & Safety

  • Benefits & Insurance: Medical, dental, vision, FSAs, life insurance, LTD claims, and replacement ID cards

  • Retirement Planning & Counseling: Main contact for Faculty Phased Retirement Options (PRO) and general staff retirement questions

  • Faculty & Staff Leave: FMLA requests and administration for faculty, non-exempt, and exempt staff

  • Wellness & Safety: Southwestern Wellness Program initiatives and Workers’ Compensation coordination/reporting, and ADA Coordination

  • Employee Concerns: Back-Up Employee Relations Intake

Gozde Medina
Compensation Analyst and Lead Human Resources Generalist
medinag@southwestern.edu
(512) 863-1822

Primary Focus: Compensation Analysis, Retirement Plans, HR Data & Systems

  • Retirement Services: TIAA regular and supplemental retirement plan administration

  • Compensation & Positions: Compensation analysis and reviews, market pricing and benchmarking, equity analysis, job evaluation and classification, and position management.

  • HRIS & Analytics: HR reporting, metrics, and workforce data management, NEOED Perform system (STEER) Related inquires.

  • Employee Concerns: Back-Up Employee Relations Intake

Irismarie Williams
Human Resources Generalist III
williamsi@southwestern.edu
(512) 863-1488

Primary Focus: Recruitment, Talent Acquisition, Employee Onboarding, Immigration/Visa Support

  • Recruitment Operations: Job postings, recruitment strategy, and NEOGOV portal management (applications/resumes)

  • Hiring Workflows: Job Posting/Requistion Requests and Personnel Action Forms (PAR) processing for new hires and employee actions

  • Onboarding & Visa: New Employee Orientation (NEO) facilitation, NEOED Recruit and Onboard inquiries, and immigration/visa support

Gretel Galo
Human Resources Coordinator
galozapag@southwestern.edu
(512) 863-1435

Primary Focus: HR Front-Line Support, Employee and Student Employee Data Processing, Employee Recognition Program Event Coordination

  • Main Contact: First point of contact for general HR inquiries and official Organizational Charts

  • Employee, Student & Temporary Employment: Employee data processing, student hire processing, and camp volunteer online training

  • Mandatory Training:  Required online training coordination for staff and volunteers

  • HR Event and HR Program Coordination:  Coordinates Staff Service Years Recognition Event and Summer Fun Day Loan Program