Communications

Listservs Policy

Listservs at a Glance

Name Purpose Pre-Approval Required Moderated
su-fac-off@southwestern.edu Official listserv for faculty members One week in advance Yes
su-stf-off@southwestern.edu Official listserv for staff members One week in advance Yes
su-stu-off@southwestern.edu Official listserv for students One week in advance Yes
su-faculty@southwestern.edu Unofficial listserv for faculty to faculty messages No No
su-staff@southwestern.edu Unofficial listserv for staff to staff messages No No
su-par-off@southwestern.edu Official listserv for all parents No Yes
su-newpar-off@southwestern.edu Official listserv for all deposited parents
(closes on 12th day)
No Yes

Internal Listservs

Definitions:

  • su-fac-off@southwestern.edu (Official):
    • Official listserv for faculty members.
    • The email must be approved before it goes out.
  • su-stf-off@southwestern.edu (Official):
    • Official listserv for staff members.
    • The email must be approved before it goes out.
  • su-stu-off@southwestern.edu (Official):
    • Official listserv for students.
    • The email must be approved before it goes out.
  • su-faculty@southwestern.edu (Unofficial):
    • Unofficial listserv for faculty to faculty messages.
    • All faculty members can send without moderation.
    • Unsubscribe is available.
  • su-staff@southwestern.edu (Unofficial):
    • Unofficial listserv for staff to staff messages.
    • All staff members can send without moderation.
    • Unsubscribe is available.

Internal Listserv Policy:

  • Official Listservs:
    • Messages distributed through official listservs must exclusively consist of official University communications.
    • These may encompass messages from the president, community updates (e.g., parking, construction, information technology alerts, academic calendar matters, presidential initiatives), safety messages from the Southwestern University Police Department, pertinent information from Human Resources, notable achievements, and information pertaining to priority events.
    • Each communication will undergo a review process, conducted by the Office of Marketing and Communications.
  • Unofficial Listservs:
    • Unofficial listservs are not subject to moderation.
    • Only individuals who are members of these listservs are permitted to send messages within the group (e.g., only faculty can send to faculty, only staff can send to staff).
    • Individuals not included in these listservs cannot transmit messages and should publish their messages to Campus Notices.

Official Listserv Process:

For all official listserv communications, please contact the Office of Marketing and Communications at sucommunications@southwestern.edu at least one week before the intended email delivery. We will review your message and help coordinate its delivery to all intended recipients.


Parent Listservs

Definitions:

  • su-par-off@southwestern.edu:
    • Includes all current parents
  • su-newpar-off@southwestern.edu:
    • Includes all deposited parents
    • Deposited parents are moved to the su-par-off list after the 12th day

Both lists are updated daily at 7 a.m.

Parent Listserv Policy:

Parent and Family communication is a shared responsibility across the University. Keeping parents informed is crucial for student success. All departments should send important information to both parents and students.

Parent Listserv Process:

Parent listservs are moderated but do not require one-week prior approval. The Office of Marketing and Communications will approve your request or suggest edits if necessary within two business days.

Requirements:

  1. When sending, always include the following line to remind parents to use the webpage as their primary communication resource:
    Don’t forget to visit our Parent and Families webpage regularly for the latest updates and resources to support your student’s journey at Southwestern.

  2. Begin all subject lines with “Southwestern U:” to clearly indicate the message is from Southwestern University.

Department/Office Listservs

Southwestern offices and departments maintain specialized internal listservs tailored for specific groups. These listservs are managed directly by the respective departments and are not subject to centralized sending policies.