Your Southwestern account provides you access to online services, computer labs, email, and more.

• Student accounts are created by IT at the direction of Admissions or the Center for Academic Success
• Faculty/staff accounts are created by IT at the direction of HR
• Password resets are available at either southwestern.edu/password or at the InfoDesk.

Google applications are accessible to all Southwestern students, faculty, and staff.

Chrome

Google applications run best on Chrome. Other browsers are fine but may have quirks with Google applications.

Tablets/Phones

All Google applications should work on your mobile devices.

Gmail

Gmail is the core way in which Southwestern members interact. You can access gmail via MySouthwestern or logging in directly.

Calendar

Calendar can be used to plan events, schedule appointments, and as a daily planner with alerts.

Drive

Drive can be used to work individually or collaboratively on documents, spreadsheets, presentations, drawings, and more. Drive Stream can be used to backup and remotely access files on all of your devices. Southwestern members have unlimited Drive storage.

Groups

Groups enable Southwestern communities to communicate with each other via email.

Sites

Sites enable users to quickly and easily build websites that display content, host files, share announcements, and more.

Questions, problems, concerns?

Search Google Help

Contact the Infodesk

MySouthwestern is the campus portal to conveniently access resources such as gmail, Moodle, WebAdvisor, and Campus Notices. Additionally you can search the portal directory for Southwestern community members.

Go to MySouthwestern

Moodle is the main way in which students engage with their classes including viewing syllabi, submitting assignments, and completing quizzes/tests. Moodle provides great learning, teaching, and research experiences that are available to any student, faculty, or staff member.

Go to Moodle

Questions, problems, concerns?

Contact our Moodle administrator, Melanie Hoag hoagm@southwestern.edu

Self-Service and Web Advisor provide students, faculty, and staff useful tools for completing administrative, academic, and financial tasks.

Students can:

• Register for classes
• View class schedules
• View course grades and GPA
• View major progress
• View unofficial transcripts
• Submit work-study time sheets
• View billing statements

Faculty can:

• View class rosters
• View and edit student grades
• View advisees and their information

Staff can:

• View tax information
• View vacation and sick leave balances
• Access current & past earning statements
• Submit time sheets

Go to Self Service

Go to Web Advisor

The Southwestern University community can access discounted and free software.

Varsity Buys

Purchase discounted software on Varsity Buys including Windows, Adobe Cloud, Office and more.

Shop VarsityBuys

Office 365

You can get Microsoft 365 (Word, Excel, Powerpoint, etc) for education at no cost with your SU email. Simply download the installer at this link, install it to your machine, then open one of the Office apps and sign in with your SU email.

Get Microsoft 365

Free Software Alternatives

After graduating or departing from Southwestern you’ll permanently lose all of your email, drive files, calendars, etc. Please preserve your data by following this guide.

While Google Takeout allows you to download your data, directly transferring everything from one Google account to another using only Takeout isn’t a seamless one-step process. Helpful hint: It’s best to sign into your SU account in one browser and your personal account in another browser when starting either process below.

Here’s a breakdown of the methods and instructions:

Method 1: Using Google Takeout Transfer (Limited Scope)

Google offers a specific “Transfer your content” feature within Google Takeout, but it has limitations:

• What it transfers: Primarily designed for transferring Gmail (all emails), Google Drive (only files you own) and Google Photos.

• What it doesn’t transfer: Other Google services like YouTube history, shared files in Drive, and Google Shared Drives.

• Steps:

  1. Go to Google Takeout Transfer and sign in to the source Google account.

  2. Enter the email address of your destination Google account.

  3. Click Send Code.

  4. Using another browser or an Incognito window, go to your destination Google account and find the verification email from Google. Click Get confirmation code and copy the code.

  5. Go back to the Google Takeout Transfer page on your source account, paste the code, and click Verify.

  6. Toggle the content you want to copy (Drive and/or Gmail). You can’t select specific folders or labels with this method.

  7. Click Start Transfer.

  8. The transfer will begin. It can take several hours or even a few days, depending on the amount of data. You cannot stop the transfer once it starts.

  9. Once complete, you’ll receive an email in your destination account.

Method 2: Download and Upload via Google Takeout (More Comprehensive but Manual)

This method involves downloading your data from the source account using Google Takeout and then manually uploading it to the destination account.

• Steps (Downloading from the Source Account):

  1. Go to Google Takeout.

  2. Select the Google services you want to transfer data from (e.g., Mail, Drive, Photos, Calendar, Contacts, YouTube, etc.). You can click “Deselect all” and then choose the specific services.

  3. For each service, you might have options to customize what data is included (e.g., specific Mail labels, Drive folders).

  4. Click Next step.

  5. Choose your Delivery method (e.g., “Send download link via email,” “Add to Drive,” “Add to Dropbox,” “Add to OneDrive,” “Add to Box”). Downloading to your computer is common.

  6. Select the Export type (one-time export or scheduled exports).

  7. Choose the File type (.zip is usually recommended) and Archive size (smaller sizes will result in multiple files).

  8. Click Create export.

  9. Google will start preparing your archive(s). This can take anywhere from minutes to days, depending on the amount of data. You’ll receive an email with a download link (or the files will appear in your chosen delivery method) when it’s ready.

  10. Download all the archive files to your computer.

• Steps (Uploading to the Destination Account):

  1. Sign in to your destination Google account.

  2. Go to the respective Google services (e.g., Gmail, Google Drive, Google Photos, Google Calendar, Google Contacts).

  3. Gmail: Depending on your email client (like Thunderbird), you might be able to import .mbox files (which Takeout can create). For Gmail’s web interface, there isn’t a direct import for all emails at once. You might need to forward emails or use a third-party tool.

  4. Google Drive: Unzip the downloaded Drive files and folders and upload them to your new Google Drive using the “New” button (plus icon) and selecting “File upload” or “Folder upload.” Note that shared files will not be included in the Takeout; you’ll need to ask the owner to share them with your new account.

  5. Google Photos: Unzip the downloaded Photos and upload them to your new Google Photos account using the “Upload” button. Be aware that metadata might be in separate .json files.

  6. Google Calendar: Takeout usually provides calendar data in .ics format, which you can import into your new Google Calendar.

  7. Google Contacts: Takeout usually provides contacts in .vcf or .csv format, which you can import into your new Google Contacts.

  8. YouTube: Your watch history and subscriptions are generally tied to the account. There isn’t a direct import. You might need to manually resubscribe to channels.

  9. Continue this process for all the Google services you downloaded data from.

Important Considerations and Limitations:

• Shared Files: Google Takeout does not export files that have been shared with you in Google Drive or photos shared with you in Google Photos. You’ll need to manually ask the owners to share these with your new account.

• File Ownership: When you upload files to the new account, you become the owner. Sharing permissions from the original account will not be transferred.

• Google Formats: Files in native Google formats (Docs, Sheets, Slides) might be converted to other formats (like .docx, .xlsx, .pptx) during the Takeout process.

• Storage: Ensure your destination account has enough storage space for all the data you’re transferring.

• Time: The download and upload process can take a significant amount of time, especially for large amounts of data.

• Potential for Duplicates: If transfers are interrupted or you retry multiple times, you might end up with duplicate files in your new account.

• No Direct Merge: Google doesn’t offer a feature to directly merge the data between two accounts.

In summary, while Google Takeout is essential for getting your data out of one account, moving everythingto another requires a combination of using the “Transfer your content” feature (for Gmail and owned Drive files) and manually downloading and uploading data for other services. Be prepared for a potentially time-consuming process, especially if you have a lot of data.

Computer labs are accessible to students, staff, and faculty. They all have an easily accessible printer and most can be reserved for classes, lectures, meetings, etc. We have both Windows and Mac labs and different labs that offer different software packages.

Click here for a complete list of labs and available software.

Southwestern employees that have issues with their laptops, desktops or printers should contact the Infodesk.

Contact the Infodesk

Please note that IT will not support or repair personal hardware or software. The Infodesk may be able to assist students resolve some issues with their personal devices.

Recommended Windows Repair Shops

Click Computers
1011 Leander Road #102, Georgetown, TX 78626 (2 miles)
(512) 868-9105
www.clickcomputers.biz/

A1 Smartphone Repair
4124 Williams Drive, Georgetown, TX 78628 (5 miles)
(512) 937-2355
www.a1phonerepairs.com/

WilCo PC Repair
113 Steven St, Hutto, TX 78634 (13 miles)
(512) 496-7245
Campus Pickup Service Available

Recommended Apple Repair Shops

Longhorn Mac Repair
1013 W University Ave #165, Georgetown, TX 78628 (3 miles)
(512) 902-3789
www.longhornmacrepair.com

Tyrosys
10921 East Crystal Falls Parkway, Leander, TX 78641 (12 miles)
(512) 686-0469
www.tyrosys.com

Apple Store - The Domain
11410 Century Oaks Terrace, Austin, TX 78758 (20 miles)
(512) 691-4800
www.apple.com/retail/domainnorthside

MacTronics
611 South Congress Ave #508, Austin, TX 78704 (30 miles)
(512) 445-9699
www.applerepair.com

Southwestern University has partnered with several companies to offer discounts on laptops, desktops, tablets, and other electronic devices.

Shop with Apple

Shop with Dell