Counseling Center

External Resources

Emergency Resources
Community Resources


Emergency Resources

Contact Us

During Office Hours (M–F, 8am–5pm):

Call Counseling Services at 512.863.1252. Inform the person who answers the phone that your call concerns an urgent situation and request that a counselor respond as quickly as possible.

Crisis (After Hours):

A crisis is defined as:

  • Having thoughts of, or an intent to engage in, suicide, homicide, or self-harm
  • Being physically or sexually assaulted
  • Active psychotic symptoms (seeing or hearing things that are not there or severely distorted beliefs)
  • Severe reactions to psychiatric medication

If any of the above is happening and you need to talk to a counselor, they can be reached through Southwestern University Police at (512) 863-1944, or the campus operator at (512) 863-6511. If the crisis is life threatening, please call your local emergency services (911).


If you’re not experiencing a crisis as it is defined above, please see the resources below.

Non-Crisis Resources for Support (After Hours):

CRISIS SUPPORT LINES

Help for Sexual Assault (What to Do and Who to Call)

Williamson County Crisis line

(800) 841-1255

Travis County Crisis Helpline

512-472-4357 (HELP)
(24 Hour Austin/Travis County Crisis Center)

National Suicide Hotline

(800) 273-8255 (TALK)

The Trevor Lifeline (LGBT)

(866) 488-7386


Community Resources

Bluebonnet Trails Community MH/MR Center

1009 Georgetown St., Round Rock
(512) 255-1720

Rock Springs - Behavioral Health Hospital

700 Southeast Inner Loop Dr., Georgetown
(512) 819-9400

Georgetown Behavioral Health Institute

3101 S Austin Ave., Georgetown
(512) 819-1100

The SAFE Alliance - Sexual Assault Resource Center

P.O. Box 19454, Austin
(512) 267-7233 (SAFE)

Brave Alliance - Sexual Assault Nurse Examiner (SANE)

3613 Williams Drive, Bldg 10 #1003, Georgetown
(512)-738-8817

Hope Alliance (Williamson County Crisis Center) - Sexual Assault Resource Center

1011 Gattis School Road, Ste. 106 Round Rock
(800) 460-SAFE(7233)

LifeSteps: Council on Alcohol and Drugs

311 Main St., Georgetown
(512) 869-2571

Eating Recovery Center

12221 Renfert Way, Suite 250, Austin, TX 78758
(877) 771-1796 or (512) 273-3559