Center for Career & Professional Development

Interviewing Etiquette

First impressions matter. Whether you’re at an interview, a networking event, or a business meal, how you carry yourself can be just as important as what you say. The Center for Career & Professional Development helps you practice the “soft skills” that make a strong professional impression.

National etiquette expert Diane Gottsman, founder of The Protocol School of Texas (and parent of an SU alum), offers these essentials:

Networking Basics

  • Wear your nametag on the right side so it’s visible during a handshake.

  • Stand up for all introductions.

  • Smile, make eye contact, and extend your hand first.

  • Introduce yourself using your first and last name.

  • If you didn’t catch a name, ask politely for clarification.

  • End conversations with a handshake and a polite closing (“It was nice meeting you—I look forward to staying in touch”).

Meeting & Greeting at Lunch

  • Always stand to greet someone approaching the table.

  • Don’t interrupt if someone is already in serious conversation.

  • Offer a handshake and make introductions for each guest.

  • Wait for your guest in the lobby, not the bar.

Dining Etiquette Essentials

  • Utensils: Use them from the outside in.

  • Bread & drink: Bread plate is left, drink is right.

  • Napkin: Wait for the host to place theirs first, then follow. Place it on your chair if you leave the table temporarily.

  • Food choices: Avoid messy meals like spaghetti—opt for easier pastas (rigatoni, penne). Cut one piece of meat at a time.

  • Table manners:

    • Pass salt and pepper together, counterclockwise.

    • Spoon soup away from your body; rest the spoon on the saucer between sips.

    • Break, butter, and eat bread one piece at a time.

  • Professional touches:

    • Decline alcohol during interviews.

    • Follow the host’s lead for coffee and dessert.

    • Conclude with a handwritten thank-you note within 24 hours.

Pro tip: Practice these habits before you need them. That way, they’ll feel natural when it counts.